Shipping policy

The Central Arecanut and Cocoa Marketing and Processing Co-operative Limited (The CAMPCO Ltd.)

Website: https://www.campcocart.com

1. General

This website (https://www.campcocart.com) is operated by The CAMPCO Ltd. We are committed to delivering your orders in a timely manner as per this Delivery & Shipping Policy ("Policy").

Currently, we deliver across India subject to the terms stated herein. By using this Website, you agree to be bound by the terms of this Policy. If you do not agree, please do not transact on this Website.

All transactions are processed in Indian Rupees. If you're using an international card, charges may reflect in your local currency based on exchange rates.

All orders are subject to product availability. If an item is unavailable, we will inform you and issue a refund to your original payment method.

2. Definitions

3. Cost of Shipping

Shipping rates vary based on product size, weight, packaging, and destination. Shipping costs are calculated during checkout. Orders above ₹1,000 qualify for free shipping across India, while orders below this amount will incur delivery charges payable by the buyer.

4. Shipping Updates

Once your order is shipped, you will receive tracking details via Email, SMS, or WhatsApp.

5. Handling Time

It typically takes 3 business days to process and dispatch orders. We aim to dispatch your products as quickly as possible.

6. Delivery Time

Delivery time depends on the product and destination. Estimated delivery dates are shown at checkout and may vary due to external factors. Products are typically delivered within 3 to 7 business days from the date of dispatch.

7. Local Delivery

Available within 48 hours for selected areas within a 5 km radius of our warehouse, excluding Sunday and national or local holidays. Delivery coverage areas are subject to change without notice.

8. International Shipping

We currently do not offer international shipping. Orders are limited to addresses within India.

9. Other Rules

  • Shipping addresses cannot be changed once the order is placed.
  • Products may be shipped separately based on availability.
  • Cash on Delivery (COD) is not available.
  • Partial refunds are not permitted.
  • We are not liable for delivery personnel's actions; any disputes must be resolved between you and the logistics provider.

10. Restrictions

Some items may not be deliverable to all locations. You will be informed about such restrictions during checkout.

12. Wrong or Incomplete Address

Please ensure your address and contact details are accurate. We are not responsible for failed deliveries due to incorrect information, and such orders are not eligible for refunds or reshipment.

13. Return and Refund

If an order cannot be fulfilled or shipped due to unforeseen circumstances, it will be canceled and the amount refunded. Wrong address input is not eligible for a refund.

14. Return Conditions

Return processes are governed by our Return & Refund Policy. Additional conditions may apply based on product category.

15. Your Data

Your data collected during order placement is handled according to our Privacy Policy.

16. Changes to This Policy

This Policy may be updated at any time. Please review this page regularly. Continued use of the site implies your acceptance of the latest version of this Policy.

17. Force Majeure

We are not liable for delays or non-performance due to causes beyond our control, including natural disasters, pandemics, war, strikes, lockouts, or changes in law.